When installing a Solid Edge Update/Maintenance Pack please ensure that you disable your Antivirus program before installing the update, and run the update by right clicking on it and selecting "Run As Administrator". After the installation is complete you should reenable your Antivirus program.
You can download the software using an active Webkey account from here:
If you have experienced any issues after installing any updates, please contact the help desk on 1300 883 653
(in Australia) or 0800 440 684 (in New Zealand), or ANZSupport@prolim.com for assistance.